Your privacy matters to us. Jigvo collects only the information we need to provide our services and keeps it safe. This policy explains what data we collect, how we use it, and how we protect it.
1. Information We Collect
When you use Jigvo, we may collect:
Personal information: Name, phone number, email address
Location information: To help Captains find you and deliver packages
Payment information: Card or wallet details for payments
App usage information: How you use the app to improve our service
2. How We Use Your Information
We use your information to:
Provide the services you request (moving around the city or sending packages)
Find nearby Captains to serve you quickly
Process payments securely
Improve our app and services
Communicate important updates or offers
3. Sharing Your Information
We do not sell your information. We may share information with:
Captains: To complete your rides or deliveries
Payment providers: To process your payments
Legal authorities: Only when required by law
4. How We Protect Your Information
We use secure systems to store and protect your data
Only authorized staff can access your personal information
We take care to prevent unauthorized access, loss, or misuse
5. Your Rights
You can update or delete your personal information in the app
You can contact us if you have questions about your data
You can stop receiving promotional messages anytime
6. Cookies and Tracking
We may use cookies or similar tools to make the app work better
This helps us improve your experience and show relevant updates
7. Children’s Privacy
Jigvo is not for children under 13
We do not knowingly collect information from children
8. Changes to This Privacy Policy
We may update this policy from time to time
Any changes will be posted in the app and on our website
9. Contact Us
If you have any questions about this privacy policy, you can reach us at:
Phone: +234 806 160 2460
Email: support@jigvo.com
Offices: Abuja, Kano, Jigawa
