By using Jigvo, you agree to follow these rules. These terms explain how you can use the app, your responsibilities, and how we operate to provide safe and reliable services.
1. Acceptance of Terms
By using Jigvo, you agree to these Terms & Conditions. If you do not agree, you should not use the app.
2. Services
Jigvo provides services to:
Help users move around the city using Motorcycle, Keke Napep, or Car
Help users send packages within the city
We do our best to provide safe, reliable, and fast services, but we cannot guarantee perfection in all cases.
3. User Accounts
You must create an account to use the app
You are responsible for keeping your login details safe
You must provide correct information when registering
4. Payments
Payments can be made via app wallet, card, or cash
Users must pay the full amount for rides or deliveries
Jigvo may charge additional fees for services, if applicable
5. Captains (Drivers)
Captains are independent and use their own vehicles
Jigvo does not own the vehicles or employ the Captains directly
Captains are responsible for completing rides and deliveries safely
6. Safety and Responsibility
Users and Captains must follow local traffic laws
Jigvo is not responsible for accidents, delays, or lost items caused by Captains or users
Users must ensure packages are legal and safe to transport
7. Restrictions
You may not:
Use the app for illegal activities
Harass, threaten, or harm others
Provide false information
Attempt to hack or disrupt the app
8. Privacy
Your personal information is protected under our Privacy Policy, which is part of these terms.
9. Modifications to Services and Terms
Jigvo may change or stop services at any time
We may update these Terms & Conditions from time to time
Changes will be posted in the app and on our website
10. Limitation of Liability
Jigvo is not responsible for indirect damages, losses, or delays
Users and Captains accept risks when using the service
11. Governing Law
These Terms & Conditions are governed by the laws of Nigeria.
12. Contact Us
If you have questions about these terms, contact us at:
Phone: +234 806 160 2460
Email: support@jigvo.com
Offices: Abuja, Kano, Jigawa
